Elderly woman

‘Inadequate’ rating for care home continues

At the beginning of the year the CQC rated Solent Grange nursing home as Inadequate and called for improvements to be made.

Five months later and an updated report has been issued today. The CQC still find the service provided by the care home to be wanting and continues to rate Solent Grange as ‘Inadequate’.

Unannounced inspection
The unannounced inspection took place on 17 and 18 March 2015. The inspectors found that “people’s safety was compromised”

The report states that “Dangerous substances were found in an area accessible to people” and that “Procedures were also inadequate to ensure the security of the building”.

It goes on to say, “Bruising or other injuries had occurred which had not been reported to the local safeguarding team” and that “were not always enough staff on duty”.

Entitled to safe service
Adrian Hughes, CQC’s Deputy Chief Inspector for Adult Social Care, said,

“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”

The Report
Full details can be found in the report below, click on the full screen icon for larger version.


Image: Ulrich Joho under CC BY 2.0

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