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‘Outstanding’ care for those with mental health conditions

In the past week the Care Quality Commission has published a further 53 reports on the quality of care provided by adult social care services across the South of England.

Included in those reports was one for Taunton House, Ryde.

Overall rating of ‘Good’
Taunton House, which provides personal care and accommodation for adults with a mental health conditions, was found to be ‘Good’ in all areas and ‘Outstanding’ in its care for people.

Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

People entitled to high quality care
Deborah Ivanova, CQC’s Head of inspection for Adult Social Care, said:

“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”

The report
Full details can be found in the report below. Click on the full screen icon to see larger version.


Image: rabanito under CC BY 2.0