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Isle of Wight care home responsive and caring, but ‘requires improvement’

The Care Quality Commission has published a further 64 reports on the quality of care provided by adult social care services across the South of England this week.

These include an inspection report for Steephill Care Home which based in Ventnor.

Inspector’s findings
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Inspectors found the service to ‘Good’ when looking at caring and responsiveness, but ‘Requiring Improvement’ for whether the service is safe, effective and well led.

Entitled to high quality care
Deborah Ivanova, CQC’s Interim Deputy Chief Inspector for Adult Social Care, said:

“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”

Full details can be found in the report below. Click on the full screen icon to see larger version.


Image: Bruce Guenter under CC BY 2.0