Elderly woman

‘Inadequate’ rating for Isle of Wight care home

An Isle of Wight care home which provides accommodation for 20 people, including those with dementia care needs, has today (Tuesday) received an ‘Inadequate’ rating from the Care Quality Commission (CQC).

Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Overall rating of Inadequate
During an inspection in March 2016, Fallowfields Residential Home in Ryde was found to be ‘Inadequate’ in two of the five, with the other three rating as ‘Requires Improvement’.

The CQC rating appears to have dropped since the 2015 inspection which saw Fallowfields to be ‘Inadequate’ in just one area, and ‘Good’ in another.

Not all improvements made
Following the previous last inspection, the CQC issued warning notices requiring the providers to become compliant with regulations relating to the safe care and treatment of people; staffing arrangements; and quality assurance systems.

They also issued requirement notices relating to person-centred care; the need for consent; and the suitability of the premises.

At the most recent inspection, they found some improvements had been made, but the providers were still not meeting all fundamental standards and people’s safety was compromised in some areas.

People are entitled to high quality care
Deborah Ivanova, Deputy Chief Inspector for Adult Social Care in London and the South, said:

“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”

The report
Full details can be found in the report below.



Image: mlazarevski under CC BY 2.0