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The company say they put safety of passengers first and their pilots explain the reasons behind the decision to suspend the service this morning.
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Hovertravel are having to carry out unplanned maintenance work to an engine to ensure they meet the stringent safety standards, switching to a shuttle service during the busiest time of the day.
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The Managing Director of Hovertravel has offered his sincere apologies to customers and reassures them that the company is focused on resolving the recent issues.
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This major new scheme has been launched offering discounted cross-Solent travel for Island families and some residents on low incomes.
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Hovertravel have had to revert to a revised timetable for the next few weeks as a fault on the Solent Flyer is repaired. There are a number of cancellations to the timetable.
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Due to an ongoing technical issue, Hovertravel customers are having to rely on Wightlink to cross the Solent this morning.
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The HoverCare card, as well as acting as identification for discounted HoverCare for on-going travel, can also show that the holder has reduced mobility, autism, dementia, reduced vision or impaired hearing. OnTheWight has details of how to apply for yours.
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On the day Hovertravel announce their new half hour commuter timetable , OnTheWight sits down with the boss of company, Neil Chapman, to discuss what has led to it.
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The MP says he's pleased the operators are taking responsibility for incidents seriously and that they understand passengers’ frustrations and anger over what's happened over last few months.
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You might have seen the hovercraft out on the water this lunchtime looking as though it was in trouble, having to turn back and return to the terminal. If you were wondering what had happened, here's the detail.
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Hovertravel have launched a new discounted range of fares for all NHS and primary care workers who wish to commute across the Solent
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If you are crossing the Solent this morning, expect delays due to poor visibility.
