Following news of Blackwater Mill Care Home being placed in Special Measures by the Care Quality Commission (CQC), the management have responded.
A spokesperson for Blackwater Mill Care Home told OnTheWight,
“Blackwater Mill Care Home acknowledges the recent Care Quality Commission (CQC) report, which rated our facility as ‘inadequate’. We want to reassure our residents, their families, and the wider community that most issues raised in the report from the inspection which took place over six months ago have already been resolved. We have been receiving increasingly positive feedback from healthcare professionals as we continue to focus on raising our standards further.
“We are also pleased to announce that Natalie Fielding joined our team as the new Home Manager in September. Natalie brings extensive experience in care home management and a strong commitment to delivering high-quality care. With her leadership, we are confident that Blackwater Mill will continue to make significant improvements and restore confidence in our services.
“We are working closely with the Isle of Wight Council to ensure that all necessary improvements are made swiftly and effectively. Our priority remains the health, safety, and well-being of our residents, and we are dedicated to reaching the highest standards of care.”
