Red Funnel have written to customers reminding them of this important update for those travelling between (Sun-Thurs) 9th-13th January.
Over this period, Red Funnel’s ferries will need to operate out of a temporary berth, Berth 25, which is located down the road from their main Southampton Terminal 1.
Passengers are advised to continue to arrive 30-60 min before your crossing as normal.
The changes will also be in place for:
- Sunday 16th January to Thursday 20th January
- Sunday 23rd January to Thursday 27th January
To note
Red Funnel also draw your attention to the following:
- Boarding / Disembarking: All vehicles will be loaded / unloaded via our bottom (E) Deck only.
- Mobility Assistance: Please ensure to speak with a member of our team prior to boarding if you have difficulty with stairs or need to use the lift.
- Toilet facilities: Will be available at Berth 25 and Southampton Terminal 1 as normal.
- Food & Drinks: Will continue to be available on board as normal but limited to vending machine service only at Southampton Terminal 1 during these dates, with no availability at Berth 25.
Travelling from Southampton to East Cowes
During this time, Red Funnel ask that all those traveling in a vehicle and departing Southampton to proceed DIRECT to Berth 25 via Dock Gate 4 as indicated on the Departures Map below.
Using your sat nav? Enter postcode SO14 3ZH (for National Oceanography Centre), then follow signs to Berth 25.
Travelling from East Cowes to Southampton
If arriving into Southampton via East Cowes, please note that you will exit via Dock Gate 5, per the Arrivals Map below. Outdoor signage will also be displayed to mark the route.
While Red Funnel do not anticipate any disruption to their service and timetable and are committed to ensuring your journey is as smooth as possible, they do thank you for your cooperation and understanding should any unexpected delays arise during this time.
The works they are undergoing at Southampton Terminal 1 during this time are part of a larger £2m investment in upgrades to their ferry maintenance facilities, enabling them to better serve passengers for years to come.
News shared by Red Funnel, in their own words. Ed
