If you rely on council services, be aware than many will be suspended between Christmas and the New Year holiday. This update in from the council. Ed
Call Centre revised opening times
The council’s Call Centre will close from 1500 on 24th December.
It will re-open on 29th, 30th and 31st December between 0900 – 1600 and will re-open as normal on 4th January and operate under normal working hours.
Help centres closed
Help Centres in Ryde, Sandown and at County Hall will also close down at 1500 on 24th December and will open again on 4th January at 0830, except Ryde which will open at 0900.
Register Office
The council’s Register Office will be open between 0830 – 1700 from Monday 20 December until Thursday 23 December, and between 0830 – 1500 on Friday 24 December.
It will then open between 0830 – 1700 on 29th, 30th and 31st December, before opening again as normal from 4th January.
Highways emergencies
Anyone needing to report a highways emergency, such as a fallen tree or faulty traffic lights, should ring (01983) 525121 or 823777.
For non-emergencies, a Highways message recording service will operate from 1500 on 24th December until 4th January.
For emergencies involving council buildings and housing services, people should ring (01983) 821105.
Adult social care
For adult social care there will be a telephone service available from 0830 to 1700 on Wednesday 29th, Thursday 30th and Friday 31st (until 1630 on the 31st) December which can be reached on (01983) 534227.
Outside these times the emergency service can be reached on (01983) 821105
Benefits
Isle of Wight Council Revenue and Benefits Service, which is based on The Broadway in Sandown, will close from 1500 on 24th December and will re-open from 0830 on 4th January.
Information about when housing benefit payments will be dispatched and credited over the Christmas period are on www.iwight.com under the Revenues and Benefits section.
Other services
Details on libraries, Wightbus, council-run leisure services and waste services can also be found right here on VB.
Image: me’nthedogs under CC BY 2.0
