John Irvine Lisa Hollyhead and Frazer Munro

Click4Internet sells wireless network to WightFibre

Isle of Wight-based wireless supplier, Click4Internet, have sold their wireless network to broadband provider, WightFibre.

The move, Cowes-based company says, will enable them to provide 90 percent Island-wide superfast broadband coverage.

WightFibre has been providing high-speed broadband to the Island since 2001, but unable able to reach all rural areas with fibre alone. Since 2012, they’ve been working in partnership with Click4Internet, whose wireless network covers the Isle of Wight and parts of Hampshire around the Solent.

Improve rural connectivity
John Irvine, CEO of WightFibre told OnTheWight this afternoon,

“This move is recognition of the issue faced by many across our Island and reflects the importance we place on focusing on ways to improve rural connectivity beyond where it is today.”

The company say the combination of WightFibre’s extensive technical support and existing infrastructure with Click4Internet’s more rural coverage, will allow them to now deliver a “superior service to more areas of the Island”.

Angry customers during outage
Earlier this year, Click4Internet customers were left angry after a week without Internet access.

The seven-day outage severely affected professionals, farmers, holiday home providers, and residents, who found themselves having to tether from mobile phones or rely on the goodwill of friends.

Following the outage, the company claimed they’d been subject to ‘criminal activity’. It’s not clear what the outcome of that investigation was.

Helping those “poorly served by BT”
Click4Internet Managing Director, Frazer Munro, says,

“Click4Internet has been providing service to large areas of the Island who have been poorly served by BT. With over 500 homes and businesses on our network we had reached a point where we needed help to accelerate the development and take up of our services.

“WightFibre will be able to deliver this. We feel we are leaving our existing network and customers in very capable hands.”

Image: John Irvine of WightFibre with Lisa Hollyhead and Frazer Munro of Click4internet signing the agreement at the WightFibre offices in Cowes.

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annonisle
3, September 2015 5:26 pm

Sincerely hoping that this will be a good partnership and will not affect present Wightfibre customers like me who enjoy the present excellent service. Bit nervous about this……….

JohnI
Reply to  annonisle
4, September 2015 10:02 am

Please don’t worry. Your existing WightFibre service will be unaffected.

jack atkins
3, September 2015 7:14 pm

Now it all makes sense!! When they had the big outage you reported in the article after that happened the IP addresses changed over from highpoint addresses to Wight Fibre addresses. I think the excuse about sabotage was most likely false and they were obviously just converting the network over to Wight Fibre before releasing the information to the public. Ever since they changed over to Wight… Read more »

JohnI
Reply to  jack atkins
4, September 2015 10:02 am

WightFibre took control of the Click4Internet network just two weeks ago. The outage in March was the result of criminal activity of which WightFibre has little knowledge. To get the network up and running Click4Internet ‘borrowed’ some IP addresses and internet bandwidth from WightFibre but that was the limit of our involvement. Since March a third party contractor has been running the network on behalf of Click4Internet… Read more »

jack atkins
Reply to  JohnI
8, October 2015 4:43 pm

It all seems very odd if I’m honest. Being a network engineer myself I cannot think of any technical reason why a providers IP addresses would change to that of another provider unless they were being taken over by them at that time. A quick company search shows click4internet and highpoint were owned by the same people so they had their own IP allocation and were members… Read more »

Jeff
4, September 2015 10:26 am

Interesting since WightFiber has contracted wightwireless.net to handle their non-fiber customers. Am in a rural area and prior to switching from BT contacted both WightFiber and WightWireless.net. Went with WightWireless.net due to the fact they were able and willing to answer technical questions. A good move on our part. A suggestion is to avoid both WightFiber and WightWireless.net’s VoIP services. We use Localphone (fluffybunny.eu/go/voip) a Yorkshire based… Read more »

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