This in from the Post Office HQ, in their own words. Ed
The Post Office is proposing to move Yarmouth Post Office from its current location at Quay Street, Yarmouth, PO41 OPB next door to Holdings newsagents to create one of our new-style local open-plan branch with significantly extended opening hours for customers.
Your views sought
The Post Office is inviting customers and interested parties to give their comments on the move in a six week public consultation which ends on 1 October. The proposed move is with the current subpostmaster’s agreement.
Post Office Regional Network Manager – South, Will Russell, said:
“We understand how important having a Post Office is to residents in Yarmouth and we are confident that this new modern branch will make it easier for our customers to do business with us and also secure services for the future.
“The modernisation is part of a major investment programme to convert the Post Office network to new-style branches. This investment, the largest in the history of the Post Office, makes a commitment to no more branch closure programmes.”
Longer opening hours
Post Office local is a new concept for delivering Post Office services from an open plan counter with Post Office products and services available alongside retail transactions during shop opening hours, allowing Post Office services to be available for longer offering greater convenience to customers. At the new premises there would be two tills on the retail counter.
Opening hours at the proposed new location will be Monday to Friday: 06.30 – 18.00; Saturday: 07.00 – 18.00; Sunday: 07.00 – 17.30. Compared with the previous opening hours this would offer customers an extra 34.25 hours a week to access Post Office products and services. The extra hours would include Saturday afternoon, all day Sunday and significantly earlier opening hours and closer later every day.
Wide range of Post Office services
Customers will be able to carry out a wide range of Post Office services including automated banking services, bill and budget payment schemes, Post Office card account, Postal Orders and postage; inland letters / packets (including Signed For and Special Delivery), inland parcels, international letters, small packets and printed papers.
The Post Office, now independent of Royal Mail, is the largest retail network in the UK, with over 11,500 branches. It is also one of the fastest growing financial services companies and is developing its online and telephony services.
Have your say
During the public consultation Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal.
The consultation will close on 1 October 2013.
Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to [email protected], via the Customer Helpline: 08457 22 33 44 or Textphone 08457 22 33 55.
