More CQC inspection reports for the Isle of Wight have been published this week.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Congratulations to Kingston Farmhouse Care Home in East Cowes for scoring ‘Good’ in all areas of care for their nine residents with learning disabilities.
Highlights
Some highlights from the report include:
- People lived in a homely environment and were treated with kindness and compassion
- There was an open, trusting relationship and it was clear they knew each other well and staff understood people’s needs
- People were supported by staff who had received the appropriate training, professional development and supervision to enable them to meet their individual needs.
- There were enough staff to meet people’s needs and to enable them to engage with people in a relaxed and unhurried manner.
- People were encouraged to maintain friendships and important relationships
People entitled to safe care
Deborah Ivanova, CQC’s Interim Deputy Chief Inspector for Adult Social Care, said:
“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”
The report
Full details can be found in the report below. Click on the full screen icon to see larger version.
Image: saucysalad under CC BY 2.0
