Southern Vectis’ parent company (Go-Ahead group) is currently dealing with a Cyber attack that started yesterday.
It was significant enough that they reported it to the London Stock Exchange where the company is listed.
In it they stated that they’re,
“currently managing a cyber security incident after detecting unauthorised activity on its network on Monday 5 September 2022.”
“Upon becoming aware of the incident, Go-Ahead immediately engaged external forensic specialists and has taken precautionary measures with its IT infrastructure whilst it continues to investigate the nature and extent of the incident and implement its incident response plans.”
SV: Using backup systems and procedures to keep things running
News OnTheWight contacted Southern Vectis to ask about if there’d be any impact on the Island. They replied
“The incident has compromised various Go-Ahead back office systems, including software used to allocate drivers to bus services.
“Our colleagues at companies including Southern Vectis are therefore using backup systems and procedures to keep things running smoothly.
“We’re doing everything possible to ensure all our services continue without disruption. If any services are affected, we’ll inform customers using apps and social media.”
SV phone system out
Yesterday, when the attack took place, Southern Vectis Tweeted out:
“Our phone systems are down due to an IT issue. Our website and app have all the info you need for fares and journey planning. We will be back as soon as we can. Apologies for any inconvenience caused.”
Other Go-Ahead owned bus services around the country seem to be having the same issue, like Go North East who at around 3pm yesterday said they were, “unable to respond to messages or answer phone calls.”
Happily the SV Website appears to be running without an issue and the live positions of their buses are still showing.
Image: Philipp Katzenberger under CC BY 2.0
