Enough staff to cope with the demands of the workload has helped this formerly 'Inadequate' care home climb back up the CQC rating. Great news for all those in their care and their families.
The story of Barbara Cooke's death is at the centre of a national investigation into the health watchdog, the CQC. It took a year from her death until the CQC inspected the care home she resided at.
Despite the owner agreeing to the Coroner to employ more staff at the care home, the manager and deputy manager were found to be taking on extra tasks due to staff having left or off sick.
Had Simon Cooke not reported the death of his mother to the Coroner, they would not have known about it or the safeguarding issues that have arisen because of it. He hopes the council will heed the recommendations of the Coroner to avoid the same thing being repeated elsewhere.
Newport's historic building now hosts Platform One's pioneering Sustainable Fashion degree programme. Listen to our podcast with those who have made it a reality