Healthwatch Isle of Wight is asking Island residents to share their experiences and views of the NHS Pharmacy First service as part of a new survey.
Pharmacy First allows people to seek advice and, where appropriate, treatment from a community pharmacist for seven common health conditions, without needing to see a GP first.
Seven common conditions covered
The seven conditions are:
- Sinusitis
- Sore throat
- Earache in children
- Infected insect bites
- Impetigo
- Shingles
- Uncomplicated urinary tract infections (UTIs) in women
Why Healthwatch wants to hear from you
Healthwatch Isle of Wight, the independent voice for people using health and social care services on the Island, wants to understand how well the service is working for local people.
The organisation is keen to hear from people who have used Pharmacy First, as well as those who could have used the service but chose not to.
Barriers to using the service
Joanna Smith, Healthwatch Isle of Wight Manager, said,
“Pharmacy First has changed the way people can access advice and treatment for a number of common health conditions, and we want to understand how this is working for people on the Isle of Wight.
“We’re interested in hearing from people who have used Pharmacy First about their experience, including what worked well and anything they feel could have been better.
“It’s also really important that we hear from people who chose not to use the service. Understanding the reasons behind this can help identify whether there are any barriers to accessing Pharmacy First or areas where people may need more information.
“The survey only takes a few minutes to complete, and every response will help us build a clearer picture of local people’s experiences.”
What happens to the findings
Findings from the survey will be shared with health and care decision-makers, and a report of the survey results will be published in early 2027.
How to have your say
People can take part in a way that suits them, including:
- completing a short paper or online questionnaire
- speaking with Healthwatch at community engagement events
- contacting Healthwatch via telephone, email or via the Healthwatch Isle of Wight webform.
Take part in the online survey.
News shared by Joanna on behalf of HealthWatch Isle of Wight. Ed
