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‘Bad bailiff behaviour’ increasing on the Isle of Wight

Thanks to Lee for this latest news from the Isle of Wight Citizen Advice Bureau (CAB). Ed


We are seeing an increasing number of clients with debts being collected via bailiffs. Please read this important information in regards to bailiff powers.

In many cases, you don’t have to let the bailiffs in and they can’t force their way into your property.

‘Gaining peaceful entry’
However, they are allowed into your property without your permission if they can enter without breaking in. This is called ‘gaining peaceful entry’ and includes getting in through an unlocked door or open window.

So please keep your doors, windows and side entrances to property locked. And DO NOT allow the bailiff into your home or agree to sign a walking possession order/agreement.

When bailiffs can break in
Sometimes, bailiffs are allowed to break in to your property.

For example, if you’ve got unpaid criminal fines, bailiffs working for the magistrates’ court can, in some circumstances, use reasonable force to get into your home to seize goods.

Bailiff’s behaviour
There are rules and policies about how bailiffs should behave.

For example, they should treat you fairly. They are not allowed to threaten you or pretend to have more legal powers than they really have.

They must take special care when dealing with people who are considered vulnerable, for example if you’re elderly, disabled, seriously ill or find it difficult to speak, understand or read English.

Bailiffs shouldn’t discriminate against you because of your age, race, sex, disability, sexuality, or religion. This would include using racist, sexist or homophobic language.

Get in touch
If you have bailiff collection action, then, contact your local CAB on 08444 111 444 for advice on your options.

Image: srdash under CC BY 2.0

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