OnTheWight always welcomes a Letter to the Editor to share with our readers – unsurprisingly they don’t always reflect the views of this publication. If you have something you’d like to share, get in touch and of course, your considered comments are welcome below.
This from Dr Lynn Lansbury. Ed
During the first lockdown Wightlink refused refunds for annual commuter ticket holders and would only give credit notes, on which they had printed that it had no monetary value.
These can be for hundreds of pounds.
The catamaran service has never returned to the service that commuters paid for, many of whom required the service through lockdowns owing to their roles as key workers.
Why no Gov support for ferry users?
The Government has provided support and protection for rail commuters,
but no such provision has been made for Islanders who commute by ferry.
It is time that refunds on tickets, annual passes and the credit notes are made. Wightlink’s agreement for use of the hovercraft is not the service that was paid for.
Islanders commuters must have same rights
Expecting commuters to use the infrequent car ferries which also go to and from the wrong place for catamaran commuters is also not acceptable.
Something needs to happen now and the Government must afford Island commuters the same right as rail commuters.