A new listening and signposting service has been set up by Mountbatten to help people on the Isle of Wight stay connected during the coronavirus lockdown.
The hospice has extended its expert 24-hour coordination centre helpline – on (01983) 533 331 – to anyone who simply needs a friendly voice and some company.
24 hours/day
It will be available 24 hours a day from today (Friday), using trained staff and volunteers, working alongside Mountbatten nurses, who will continue to provide support and advice to patients and carers.
“It has never been so important to stay connected with our community, which is why we want to do all we can to help people,” said Mountbatten CEO Nigel Hartley.
“We know this is going to be a very challenging time for us all but even if we can make a small difference, we feel it is absolutely necessary.
“Dealing with anxiety and uncertainty is our business and we are experts at it. We want to give something back to the community which tirelessly supports our work and this helpline is for all of you.”
“We are here for anyone and everyone who needs us.”
A grant from the Isle of Wight Clinical Commissioning Group has enabled Mountbatten to fund the new service, which was due to launch after Easter but brought forward following the outbreak of coronavirus.
For more details, visit the Website.
Government Covid-19 guidance: Stay alert and stay safe
Wash your hands thoroughly and frequently (video tips).
Social distancing
It is recommended that you maintain at least a two metre gap (about 6.5ft) from people who are not from your household.
Seeking advice
Use the NHS 111 online coronavirus service that can tell if you need medical help and advise you what to do.
News shared by Matt on behalf of Mountbatten. Ed
Image: Julian Carvajal under CC BY 2.0
Article edit
5:11pm 20th Mar 2020 – Added helpline phone number
