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Scoot Ferries: 32 staff made redundant, large monthly costs, big debts revealed

After the shock announcement on Saturday of Scoot Ferries going bust, OnTheWight has been trying to sort through the rumours and stand-up the facts.

As part of our research, we were able to speak at length with David Meany of Ashtons Business Recovery Ltd, who is the Business Recovery and Insolvency Practitioner instructed to assist Scoot. He’s also the Nominated Liquidator.

Timeline
Scoot Ferries contacted the Receiver a little before midday on Saturday.

The staff were called into a meeting on the Isle of Wight at 2pm where they were told of the situation.

The director, Zoe Ombler, met with the Receiver at 6pm in Southampton.

Not a CVA as initially claimed
The company issued a press release stating that they were “applying for a Company Voluntary Arrangement with immediate effect”.

This wasn’t the correct terminology and the Receiver hadn’t see this text prior to it going out.

In fact, the company today entered Creditors’ voluntary liquidation, instigated by the shareholders. This means the company has stopped trading and will be liquidated (‘wound up’) in three weeks time.

32 redundancies today
Scoot’s 32 staff were told they were being made redundant at a meeting at 10am this morning.

Our thoughts are with those who have lost their jobs, especially as it’s so close to Christmas.

Yarmouth Harbour seized a boat
As correctly called by an OnTheWight commenter, Yarmouth Harbour seized the Yarmouth – Lymington Scoot boat for non-payment of berthing fees and fuel.

The amount owed is around £10,000.

Amount owed so far
As the process in only two days in, all of the amounts owed aren’t yet known.

However, the total so far for money owed is ~£120,000.

If the boat charter contract is included, this amount raises to £246,000.

(Scoot had secured a charter payment holiday from the supplier of the boats, which gave a payment holiday until January 2016. The company had signed a five year contract to charter the boats.)

What happens next
The Receiver has a three week window to find a buyer for the 1) the assets 2) the business.

A meeting will be held on the 14th January 2016 where the business will be placed in Liquidation.

David Meany is already in discussions with two or three interested parties. More may contact him.

Large monthly outgoings
The outgoings of the business were considerable.

Spend on fuel was £50,000/month. Staff costs were also £50,000/month

The charter charges for the three boats were ~£47,000/month. £20k pm for each of the two larger vessels and £7k pm for the smaller vessel.

Most of the marketing for the business was done via social media. The marketing budget for the business was £8,500/month.

Investment
Private individuals did invest in the business.

£50,000 went in initially. This was followed by a further £85,000. A final investment of £25,000 wasn’t made.

Income during Cowes week was considerable.

Article edits
22.Dec.15 – Revised name of administrator’s business. 6pm meeting was with director Zoe Ombler not shareholders. Charter charges for large boats is £20k/month/each, therefore three boats £47k/month, not £27k/month. Number of shareholders have increased since 23.Sept.2015 Annual Return.

Image: bartfields under CC BY 2.0

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backowight
21, December 2015 6:57 pm

Is it true that the liquidators are known to the shareholder from previous failed companies that he they had, may be friends?

Matt
Reply to  backowight
22, December 2015 12:21 pm

The liquidator was the same company that was appointed to handle the liquidation of GoAGT. The report was certainly very convenient and did not research as to how and why the company was steered into debt. If they had chosen to do so they would of on covered that there existed any erroneous financial decisions made by the sole share holder and director. How can a director… Read more »

GJ
21, December 2015 7:26 pm

A liquidator is appointed by the creditors of a company, not the company itself. It is possible that the liquidator has had the pleasure of dealing with the owners of the company before, if they had been appointed by creditors of previous company/ies. Seems a bit unlikely that the liquidator would have a relationship with the owners as if you owned a business, they are the last… Read more »

Orlifant
Reply to  GJ
21, December 2015 8:32 pm

Seems like these two have dissolved a few businesses in their time, so they probably treat their liquidator like an old friend.

ScrappySPJ
Reply to  GJ
21, December 2015 10:23 pm

It seems likely this is a Creditors Voluntary Liquidation instigated by the director.

https://www.gov.uk/liquidate-your-company/creditors-voluntary-liquidation

In that case it would not be unusual to use a Insolvency Practitioner that you had dealt with before.

ThomasC
21, December 2015 7:44 pm

“Income during Cowes week was considerable.”

What about the other weeks the service was running?

Careless of Yarmouth Habour Commissioners to allow a pretty new customer to run up a £10k fuel bill, without much chance of it being paid. I wonder how much in harbour dues is owed in the four ports they’ve been using?

Pacuk01
21, December 2015 8:07 pm

How many companies can Zoe Ombler and Nicholas Davis be involved that get money issues? Scoot, GoAGT and others. Just look at The Independents report. What a great financial history they both have.

Orlifant
21, December 2015 8:34 pm

The staff were so lovely I’m devastated for them. But their bosses were crooks.

Sharon
Reply to  Orlifant
22, December 2015 10:58 pm

And what facts do you have to judge they were firstly crooks and secondly would ever want to make people redundant before Christmas including themselves with nothing to gain apart from stress and pain all round for everyone involved. – employees, customers and the ceo. Very easy for people to throw mud without having the facts or even being in such a situation themselves. Be careful making… Read more »

Bob Inalon
Reply to  Sharon
22, December 2015 11:26 pm

OK Zoe.

Sharon
Reply to  Bob Inalon
22, December 2015 11:53 pm

Here we go again. My names not Zoe, sorry to disappoint.
Just someone who gets fed up of reading opinion and not fact. Makes me angry. Sorry too much of that goes on in this world.

Mr Einsteins Ghost
Reply to  Sharon
23, December 2015 12:48 pm

You’ll find Sharon, that OnTheWight has a regular clique of armchair warriors, whose knowledge of all that goes on on the island, is far superior to yours or mines. They don’t take kindly to having their opinions challenged, or generally having their mutual conspiracy theories interrupted.

Brian N
Reply to  Sharon
23, December 2015 12:55 pm

There is sonething to be said for realising that the stories are fact (assuming OTW dont publish their opinion – its usually pretty obvious when they do). However, the comments underneath are pretty much all opinion, and usually a complete waste of time. Personally, I only read the comments when I’m REALLY bored (like now). Its rare I respond to them, unless something completely outrageous has been… Read more »

Cicero
Reply to  Sharon
23, December 2015 1:56 pm

Is that Sharon or “Sharron”? :-))

Paleo
Reply to  Sharon
23, December 2015 10:11 am

If it walks like a duck, looks like a duck and talks like a duck . . .

Britannia Lee
Reply to  Paleo
23, December 2015 11:41 am

I’ll bite Sharon, so how is it that you know the facts, when other commentators don’t? This implies that you have an inside track, no?

Brian N
Reply to  Britannia Lee
23, December 2015 12:26 pm

I think the point that Sharon is trying to make is that it is down to a court of law to determine if the “bosses were crooks”, not Mr ‘Orlifant’ or anyone else.

Any implications or assumptions are just that, and should not be read as fact, because they are not fact.

Britannia Lee
Reply to  Britannia Lee
23, December 2015 12:59 pm

Brian, I have read Sharon’s comment carefully, so I would be interested to hear her view of the facts. As to have such a passionate opinion on the facts, she must know them, I would have thought.

Mambo
21, December 2015 9:13 pm

Well done On The Wight, let the facts do the talking, not just scurrilous commenters.

Tom
21, December 2015 9:18 pm

I had always understood that SEEDA gave a large grant to start the business, is this correct?

ThomasC
Reply to  Tom
21, December 2015 9:34 pm

Seems unlikely – SEEDA was closed down in 2012.

It was replaced in the past couple of years with the Solent Local Enterprise Partnership (LEP).

Scoot have made a big thing about how they haven’t had any grants.

SallyAnne
21, December 2015 9:43 pm

Amazing team at scoot, from the customer service team (unbeatable) to the crew (always pleasant, fun and helpful) but I’m afraid the management team messed up big time by taking them for granted and clearly not keeping them informed. What awful treatment of your staff (not to mention leaving your customers stranded).

Luisa Hillard
21, December 2015 10:01 pm

The business case for Scoot never added up in my mind. Just look at their possible maximum income: They had only twelve seats on a boat. 12 tickets per trip, which could take an hour. Therefore a hundred quid or so each way couldn’t possibly cover fuel and wages, let alone other costs. It makes me wonder how they worked out their figures and if they ever… Read more »

BRIAN
Reply to  Luisa Hillard
22, December 2015 5:38 pm

You are quite right,Luisa. A business such as this has high fixed costs which means the break-even point is reached at a high percentage of turnover. In this case, it appears no profit was made even on 100% of turnover.Thus it was a non-starter. The initial business plan was either flawed or non-existent.

Cicero
Reply to  BRIAN
22, December 2015 6:19 pm

….and/or under-funded with working capital to even out cash-flow peaks and troughs in its early days? (Was not Scoot launched with £1 capital?)

More start-ups go bust from cash-flow problems than any other reasons.

Pierre Beech
Reply to  Cicero
24, December 2015 2:21 am

Regarding the statement “More start-ups go bust from cash-flow problems than any other reasons.”

What is the objective justification for that statement?

Surely cashflow is a consequence of many actions and considerations like Product, Price, Promotion, Place and People?

(Yes the 5 Ps)

So if you get one or more of these wrong (as Scoot surely did) then you will fail and cashflow is the consequence.

Cicero
Reply to  Pierre Beech
24, December 2015 9:29 am

Thank you for the confirmation. that “many start-ups suffer cash-flow problems because they they get one or more of the 5 Ps wrong”. In fact there are seven, Ps e.g. Proper Prior Planning Prevents Piss Poor Performance. (I personally knew several start-ups in the dot.com frenzy that suffered in this way. and rapidly went out of business.) The key ingredient IMO is to ensure that access to… Read more »

Cicero
Reply to  Pierre Beech
24, December 2015 2:07 pm

(Per the Beeb yesterday “On Monday, chief executive Zoë Ombler said: “Running a ferry company is an expensive business and it’s fair to say we were under capitalised from day one and desperately looking for additional investment.”

backowight
21, December 2015 10:56 pm

Its true that the creditors can appoint the liquidators, but they did not it was Nick Davis according to reports as shareholder who called in and appointed the liquidators, the plot thickens. The staff are unlikely to get any money from the Gov. scheme before the new year. I bet Nick and Zoe wont suffer . Is it true they have a holding address in Poole?

Pierre Beech
Reply to  backowight
22, December 2015 8:31 am

The company registered address is at the Medina Boat Yard in Cowes.

Cicero
Reply to  Pierre Beech
22, December 2015 8:38 am

Check out with Companies House the director’s addresses of other companies with common ownerships and/or directors.

Alan smith
22, December 2015 12:56 am

32 staff? £8,500/month on marketing? Don’t believe this what so ever. They had too many ideas to keep 1/2 customers happy but was never concerned with the bigger picture. Awful business plan and awful CEO.

tomarket
Reply to  Alan smith
22, December 2015 9:18 am

No way did they have a marketing budget of £8,500 per month if it was social media based. Social media marketing is free!

Nip
Reply to  tomarket
22, December 2015 9:29 am

Oh if only it was. Facebook will allow business pages so many posts before it starts throttling them, then you have to pay to ‘boost’ your posts, else they don’t appear in the ‘top stories’ of people’s timeline.

That said, £8,500 is quite a bit for just social media, I would suggest that there was some traditional advertising in that as well.

Drone
Reply to  Nip
22, December 2015 9:47 am

I’m sure I’ve seen advertising in the paper and banners and flyers around the Island.

Twit
Reply to  tomarket
22, December 2015 9:48 am

You’ve got to pay someone to do the social media, so no, social media marketing is not free.

ThomasC
Reply to  Twit
22, December 2015 9:54 am

You don’t *have* to pay someone to ‘do the social media’ – for small companies a director can be made responsible – it should not be a full time job and it is not complex to do. The problem comes when there are people who are keen to hand off responsibilities to staff and outside contractors ASAP, which winds up costing the business a huge amount of… Read more »

Alan smith
Reply to  ThomasC
23, December 2015 8:20 am

All their social media was managed by the CEO and their staff doing other roles. They stopped using a 3rd party within about 2 months.

Stephen
22, December 2015 8:56 am

This link from World Maritime News sets out the Director’s actions, or otherwise, when GoAGT failed.

Minnieb
22, December 2015 9:04 am

Am I alone in never having heard of any of these companies or their CEOS? Perhaps marketing would have helped?

Cicero
Reply to  Minnieb
22, December 2015 9:18 am

Google, Companies House records and various Due Diligence websites are your friends!

Dinlo
22, December 2015 10:53 am

“We had been seeking funding to enable our rollout but with the sudden and unexpected forced closure of our parent company were left with no option but to cease trading with immediate effect,” said Ms Ombler in a statement on the LinkedIn website. http://postandparcel.info/62549/news/companies/uk-parcel-shop-business-local-letterbox-ceased-trading/ Familiar eh? That was September 2014. Scoot is simply another ‘Davis / Ombler’ shambles – it’s their modus operandi. …and there’s so much… Read more »

Cicero
Reply to  Dinlo
22, December 2015 12:15 pm

Mmmm! Who was the parent company of Local Letterbox?

Dinlo
Reply to  Cicero
22, December 2015 12:20 pm

Why that would have been ‘Gulf of Aden Group Transits’… owned by chief executive Nick Davis. :)

davimel
22, December 2015 12:22 pm

And it’s BANG! Another one goes. Despite a lot of ‘hindsight’ comments this whole matter does begin to stink a bit! How many times can a group of individuals start up and then close companies whilst stabbing staff in the back before someone steps in and puts a stop to it? IF a company fails so quickly through lack of planning, foresight or investment then questions MUST… Read more »

Alistair
22, December 2015 1:04 pm

Did they also not get 50k from the Solent Enterprise Fund? to help set up.

Motorman
Reply to  Alistair
22, December 2015 3:57 pm

Might you be confusing Scoot with Nauti Fast Ferries?

Paul Duffield received a £50k grant to set up the Portsmouth-Cowes service, but afaik it has never materialised.

Details in this article – http://onthewight.com/2013/09/23/nauti-fast-ferries-new-isle-of-wight-ferry-service/

jonnyboy
22, December 2015 1:14 pm

Whatever the management was like, Scoot staff were incredible so this is very sad. Crews were always so friendly and helpful on the boats and I had a great experience with their office team, a lovely young lady (I wish I could remember her name so I could praise her in person!) talked me through booking when I didn’t understand and was great last Saturday when scoot… Read more »

electrickery
22, December 2015 2:54 pm

David Meany of Ashtons Business Recovery Ltd has been invited by someone to instigate a Creditors’ Voluntary Liquidation. I don’t think it can have been the shareholders since they have no right to any of the company’s assets except their initial share contributrion (at par) and their share of any profits. It may have been instigated by one or more Directors, once they were aware that the… Read more »

pompeymike
23, December 2015 8:19 am

Scoot’s use of the Millennium Pontoon at The Camber in Portsmouth required them to pay Portsmouth International Port (PIP) for the lease and landing fees. Scoot used the pontoon from 5 November so that is 6 weeks and 2 days’ worth of fees. Does anyone know e.g. from the Nominated Liquidator how much was owed to PIP and if Scoot has paid any of this?

mrtree
23, December 2015 9:11 am

Can anyone tell me what the connection with Scoot Holdings Registered at the Medina Shipyard and Scoot Ferries is?

I noticed that the directors of Scoot Holdings are also directors of the builders of the boats.

Boy Scout
23, December 2015 10:30 am

Scoot staff was absolutely second to none, im heartbroken for them. I’m not happy about this Nick Davies character, sounds a bit off to me.

Stephen
23, December 2015 11:26 am

What Zoe O thinks of her self from her ‘LinkedIn’ page; Commercially astute business development and marketing professional with strong leadership skills and the ability to build lasting client and stakeholder relationships at all levels including C-suite. Proudly delivering a new ferry service for the Isle of Wight, with our first route – Yarmouth to Lymington – now live and our next routes (Cowes to Portsmouth; Cowes… Read more »

davimel
Reply to  Stephen
23, December 2015 12:24 pm

ooooh bite my tongue!! I could, but I wont.. How very tempting to actually tell her what we REALLY think. Hopefully anyone interested would click the link and find that she has gone bust, but judging by the standards shown with Scoot, she could possibly raise a few million on the back of her linkedin page!

Ma Parting
23, December 2015 12:37 pm

Well at least Zoe Ombler always has the income from the holiday home to fall back on!

https://www.homeaway.co.uk/p1729323

backowight
24, December 2015 4:48 pm

Scoot’s CEO was told in November by a very competent person that they were trading insolvent. This person was told to shut up. So where does that leave the debate on bad luck or potential criminal activity. Whilst in this period Scoot’s CEO spent over a grand on an event in Portsmouth plus other look at me I want to be business of woman the year events,… Read more »

pompeymike
Reply to  backowight
26, December 2015 6:16 pm

@backowight: what was the event in Portsmouth? Would this have been an event to promote Scoot Ferries, and if so, any information on date, venue and any idea who was invited? It would be interesting to know if councillors or staff from Portsmouth City Council and/or Portsmouth Port attended.

backowight
24, December 2015 4:53 pm

Scoot Ferries the company in liquidation owns absolutely nothing ….zilch not even a pot to p… in . scoot holdings on the other hand owned by the investors ( not Ombler and Davis) own the assets, at least the investors were being cleaver to protect themselves.

backowight
24, December 2015 4:59 pm

Zoe’s house is mortgaged to the hilt even if she had to sell she is unlikely to make much 5k ? and she wont keep that long someone will lay claim to it .

davimel
27, December 2015 11:14 am

I’m sorry that Zoe has so many issues, but what about Scoot employees who couldn’t pay rent, or mortgage? THEY didn’t know the company was in a hole from day 1, THEY didn’t keep on working despite knowing payroll couldn’t be made, THEY weren’t ‘advised’ that the company was doomed to failure and up to its eyes in debts and hadn’t paid for fuel or birthing and… Read more »

A.Pugin
27, December 2015 11:43 am

Running a marine business is notoriously difficult, nobody will trust it until it has run for at least a year, staff wages are high due to the cost of training, etc etc. I have always thought a Vaporetto style service linking the notoriously congested areas bordering Southampton Water would be a good thing, with a light sprinkling of Cowes trips during the day. The jobs market for… Read more »

mrtree
27, December 2015 9:49 pm

is it possible with regards to my comments about scoot holdings that this may be that there are now two ready boats to service the rampion wind farm with class A tickets for passenger carrying and a class B boat for transporting equipment since the Navitus Bay wind farm has fallen through? Seems odd that Scoot 2 and 3 have their wind farm docking bows almost ready… Read more »

Cicero
9, January 2016 9:48 am

What is the current status of Scoot Ferries liquidation process?

backowight
Reply to  Cicero
14, January 2016 10:55 pm

The process is stalled as Zoe and nick are in France (skiing) and the staff cannot start their redundancy claim until they turn up!! you may ask how could they afford to ski in France ….well I’m sure a close scrutiny of invoices and expense claims may show up discrepancies.

Cicero
Reply to  backowight
19, January 2016 8:36 pm

The staff can submit their claims immediately to the administrator/liquidator like any other creditor. They should also claim for the notice they did not receive (one month wages?)

Been there, done it in the past.

Matt
19, January 2016 7:20 pm

He doesn’t care about his staff and the fact he’s gone skiing is an example of his arrogant attitude. 1550 club

Anon
22, January 2016 9:27 am

Nick Davis had another company Davis Logistics and epost2day back in 2004/2005. He was often late with wages, he was arrogant, and spent money like he was a millionnaire. I don’t know the full story at the end but I know the company went bust with wages outstanding. Luckily it was a small company so not many affected, but I’m sre that was not comfort to the… Read more »

mrtree
22, February 2016 4:43 pm
mrtree
22, February 2016 4:55 pm
Cicero
4, March 2016 8:22 am

The demise of SCOOT Ferries seems to have dropped off the radar. What has happened? Are the creditors and redundant staff going to receive what was owed them?

Maybe OTW could find out?

ThomasC
Reply to  Cicero
4, March 2016 8:41 am

“South Boats IOW Charters are looking to start a passenger ferry service between Cowes and Hamble.”

It’s like a little bit of history repeating almost immediately, isn’t it?

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