Man in wheelchair

Wightlink given £276,800 Government grant to improve travel for customers with disabilities

Wightlink has been awarded £276,800 to help improve travel to and from the Isle of Wight for disabled customers.

The ferry company’s submission for the Government Maritime Accessibility Fund grant was drawn up following consultation with accessible travel company Unlimited Island. 

Improvements at ferry ports
Fully accessible toilets for disabled adults and children will be built in both Portsmouth and Ryde, and improved ticket machines at accessible height for people using wheelchairs will be installed at all ports.

There will be new intercom systems at Ryde Pier and Portsmouth Harbour to help foot passengers with disabilities to seek assistance and more powered wheelchairs to assist Wightlink staff to aid customers boarding ferries and catamarans. 

Changing Places accessible toilets
The two Changing Places accessible toilets, equipped with hoists, will give disabled people the confidence to embark on ferry travel knowing their needs can be met during the journey. 

The mainland facilities at Wightlink’s car ferry terminal in Gunwharf Road, Portsmouth will also include a shower and be available 24 hours a day. The dryroom toilet at Wightlink’s terminal at Ryde Pier Head will be open while the FastCats are in service. 

The facilities will also support people with invisible disabilities that may need a quiet room to wait, together with autistic children and adults. 

Greenfield: Grateful to the Government for this grant
Wightlink Chief Executive Keith Greenfield says,

“We are grateful to the Government for this grant, which will help us to make a difference for disabled travellers who want to cross the Solent. 

“While Wightlink complies with all accessibility regulations and our staff always do all they can to support disabled travellers, more can always be done to make their journeys easier and more enjoyable. The Changing Places toilets were at the heart of Wightlink’s bid for Government funding.” 

Courts: Committed to help people to travel with confidence
Maritime Minister, Robert Courts MP says,

“This funding will tangibly improve access to this life-line ferry link, which is vital to keep communities linked with the mainland.

“We are committed to help people to travel with confidence as we continue to build back from the pandemic.” 

Walker: Unlimited Island welcomes this news
Wightlink worked with accessible travel company Unlimited Island on the grant application. Director Claire Walker says,

“Unlimited Island welcomes this news.

“We were pleased to help Wightlink put together its application and we are sure visitors with disabilities will value the opportunity to use the Changing Places toilets and other facilities at Solent ports.” 

Article edit
10.15am 29th Mar 2022 – Name of grant fund added in second para


News shared by Karen on behalf of Wightlink. Ed

Image: ricardo iv tamayo under CC BY 2.0