Orange telephone
Image: annie spratt under CC BY 2.0

Beware of fraudsters advising you to move money for safety – it’s a scam

If you are contacted by anyone and told to move your money to keep it safe, stop.  This is always a scam.  Criminals will tell you your money is at risk, and you need to move it to keep it safe.  That is not true.

In 2023, it is estimated that victims transferred an average of £6,720 to criminals through this type of scam.  But that’s just an average – they will steal whatever money is in your account.

Protect your money with some simple steps

  • Screen your calls – do not answer calls from unknown or withheld numbers – if it is anyone important they will leave a message.  Don’t automatically a call from a local number is trustworthy – criminals “spoof” local numbers (hide the real caller ID) to trick you into answering their calls.
  • If you get a voicemail or text message purporting to be from a bank, police, HMRC, Action Fraud, or other government agency, organisation, or business – check before contacting the caller – it could be a scam.
  • If the call/text is purporting to be from police – phone 101 or Contact us | Hampshire and Isle of Wight Constabulary and chose “Something Else” and then “Contact a specific officer or member of staff”.  It might cause a short delay, but it that delay saves you from being scammed – it’s well worth waiting.
  • If the call is purporting to be from your bank/building society, dial 159 to return the call.  This is a safe and secure number.  It will connect you straight through to your bank or building society.
  • HMRC state they will never leave a voicemail threatening legal action, or threaten arrest.  For more information about HMRC scams advice see:  Identify tax scam phone calls, emails and text messages – GOV.UK (www.gov.uk)
  • Amazon rarely phone customers, they have a “Report a scam” page with more information: Report a scam – Amazon Customer Service

Banks, police, HMRC and other government agencies will never ask you to move money to keep it safe.  No other organisation will either.  If this happens, it will be a scam.


News shared by Hampshire and Isle of Wight Constabulary, in their own words. Ed