VB readers will remember that last Thursday, the Isle of Wight council’s Website was rated as one-star (out of four), down from two stars the previous year.
We wrote to the council’s comms team before publication to give them an opportunity to give their side. We received their response today. Here’s what they sent us in their words …
“We disagree with some of the assessments”
“The report was only received yesterday and we are currently reviewing the findings. We disagree with some of the assessments and we will be questioning those.
“We are already in the process of reviewing the site and other issues highlighted by SOCITM will be addressed as part of that process.
“While we would naturally have preferred a higher rating, we are heartened that we have risen from 13th to sixth highest site in the country in terms of our market share. We have around one million page visits per month which indicates that the public find the site useful. We hope this will continue when we launch the redesigned site in the coming months.
“Responsibility for site organisation has not changed. Staff from resident information and consultation work on maintaining and developing the site’s news section and also the Facebook and Twitter accounts as well as reviewing the editorial content created by service areas.”
