The Elms Nursing Home in Bembridge received an unannounced inspection from the Care Quality Commission (CQC) in November.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
The findings of the inspection were revealed this week, with an overall rating of ‘Good’ for the nursing home that cares for 45 adults.
Report highlights
Some highlights from the report include:
- People and their families told us they felt the home was safe
- The risks relating to people’s health and welfare were assessed and these were recorded along with actions identified to reduce those risks in the least restrictive way.
- People were supported by staff who had received the appropriate training and professional development to enable them to meet their individual needs
- There were enough staff to meet people’s needs and to enable them to engage with people in a relaxed and unhurried manner.
- Staff developed caring and positive relationships with people, were sensitive to their individual choices and treated them with dignity and respect.
- People were supported to have enough to eat and drink.
- Mealtimes were a social event and staff supported people in a patient and friendly manner.
People are entitled to high quality care
Deborah Invanova, Acting Deputy Chief Inspector for Adult Social Care in the South, said:
“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”
The Report
You can read the full details in the report below
