An Isle of Wight woman who was hospitalised whilst on a dream ski holiday in Bulgaria has told OnTheWight of the ‘filthy’ conditions she’s been subjected to and how the company dealing with her insurance have been little help.
Jacqui Skeel arrived in Borovets just over a week ago and was having a great holiday until Wednesday morning when “a reckless skier ploughed into me and wiped me out”. Whilst she was on the floor waiting for mountain rescue, someone else crashed into her.
After being transferred to Samokov Hospital, Jacqui was given a CT scan and told she’d fractured her pubic bone. After being admitted to the ward, she was advised to arrange repatriation immediately.
“The only ‘care’ you get here is medication. There is no hot water, they don’t supply any drinks, you get a slice of bread for breakfast and bowl of broth for lunch nothing else.
“It’s filthy, dodgy electrics everywhere, no hand hygiene, the nurse will bring the bed pan, go rinse it off and take to someone else. Just awful, horrible.”
TIFGROUP have “been little help”
Jacqui went on to say that the medical emergency service provided by TIFGROUP, have “been little help”.
She said they haven’t called back when they’ve said they would despite Jacqui repeatedly asking to be moved since the day of admission due to the insanitary conditions and lack of basic care.
The group have via Twitter today stated that someone would be in touch,
Based on My experience so far this does not reassure me.
— Jacqui Skeel (@JackieSkeel) March 12, 2018
This video shows the extent of the conditions at the hospital where Jacqui has been forced to spend the last six days.
It’s still not clear when Jacqui will be transferred home, but the incident couldn’t have come at a worse time.
“My mum died in September so it’s been a difficult weekend for me, I wasn’t able to get home to spend Mother’s Day with my daughter and have been very distressed.”