Disabled access sign:

Fastcat back on schedule (UPDATED)

Further to this morning’s problems with the ramp at Ryde pier head, this update in from Wightlink. Ed

This morning, Wightlink experienced a problem with the retractable gangway which is used to attach to the linkspan at the Ryde Pier Head main berth. The gangway was not in use at the time and access was not possible. Consequently, no-one was hurt and because the gangway is remotely operated, at no time was anyone in any danger.

Section of gangway recovered
We have now completed our initial investigations and can confirm that engineers are on site and divers have recovered a small section of the retractable gangway which became disconnected.

For now we are using a different berth for the Wight Ryders and there are no delays on our Ryde Pier Head to Portsmouth Harbour route.

Disabled access
Regrettably, there is currently no access for disabled passengers or persons with reduced mobility. Therefore, we ask that they make their way directly to Fishbourne where they will be transferred to the next car ferry sailing.

We apologise to passengers for the inconvenience and would like to reassure our customers that we continue to prioritise the safety of our passengers, ships and crew.

A further update will be issued at 1700.

Update 17.45
Further to the problem experienced with the gangway at Ryde Pier earlier today, Wightlink are pleased to announce that the route is now operating to schedule and from the main berth.

A fixed gangway has been put in place which now also means that disabled and reduced mobility passengers can once again travel via the Wight Ryders on our Ryde Pier Head to Portsmouth Harbour route.

Image: Keoni Cabral under CC BY 2.0