The inspection report for an Isle of Wight care home is among 84 reports published this week, by the Care Quality Commission, on the quality of care provided by adult social care services across the South of England.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Whiteley Bank House was found by the inspectors to be ‘Good’ in all areas of provision.
“People entitled high quality care”
Deborah Ivanova, CQC’s Interim Deputy Chief Inspector for Adult Social Care, said:
“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”
The report
Full details of the report can be found below.
