There has been great concern on the Isle of Wight over the past few weeks as a crisis in the care industry develops.
As reported by News OnTheWight last month, Nobolis, one of the Isle of Wight council’s three chosen care providers wrote to vulnerable Isle of Wight residents giving them only two weeks’ notice that their care will stop.
This followed CSN Carewatch being unable to provide care for 25 Isle of Wight residents the week before.
Earlier that month, Cllr Karl Love, the Cabinet Member for Adult Social Care, Public Health and Housing Needs, told News OnTheWight, ‘We are running out of care staff and facing a real emergency’.
A matter of public interest
Just prior to Dr Carol Tozer, the Director of Adult Social Care, retiring at the end of August, News OnTheWight put a series of questions to the council about the care companies that were chosen by the council earlier this year to provide domiciliary care.
News OnTheWight asked :
- Have the other two IWC selected companies, CSN Carewatch and First City Nursing, been unable to deliver care services (self funded and IWC contracted)?
- For each company:
a) When did this first occur?
b) How many days have it happened?
c) How many hours were not covered?
d) How many service users were impacted?
(Please split the above down into self funded and IWC contracted)
Refusal to answer questions
The council provided a long statement in response, none of which answered the questions we had asked. They ended with,
“We will not elaborating any further at this time.”
When we asked if the statement was supposed to answer all the unanswered questions we had on the subject, we were told
“It is. We will not be elaborating any further at this time.”
