Ferry companies claim reliable services in reply to MP’s questions

bob seely parliament islands debate

The MP says he's pleased the operators are taking responsibility for incidents seriously and that they understand passengers’ frustrations and anger over what's happened over last few months.

Tuesday, 13th November, 2018 12:09pm

By The Office of Bob Seely with 5 readers' comments

MP demands answers from cross-Solent travel companies over disruption

Bob Seely

Bob Seely has written to the heads of the three cross-Solent ferry companies, asking them to explain the ongoing disruption Islanders have had to experience since August.

Tuesday, 30th October, 2018 3:32pm

By Sally Perry with 6 readers' comments

HoverCare introduces customer cards for enhanced service

Hovercare-card

The HoverCare card, as well as acting as identification for discounted HoverCare for on-going travel, can also show that the holder has reduced mobility, autism, dementia, reduced vision or impaired hearing. OnTheWight has details of how to apply for yours.

Monday, 15th October, 2018 2:56pm

By Feature Writer

Hovertravel customers rely on Wightlink to cross Solent (updated)

Train on ryde pier

Due to an ongoing technical issue, Hovertravel customers are having to rely on Wightlink to cross the Solent this morning.

Monday, 1st October, 2018 8:01am

By Sally Perry with one comment

Hovertravel’s technical issues result in 4+ week revised timetable

New hovercraft

Hovertravel have had to revert to a revised timetable for the next few weeks as a fault on the Solent Flyer is repaired. There are a number of cancellations to the timetable.

Friday, 21st September, 2018 2:42pm

By Stephen Forster with 2 readers' comments

Ferry passengers with disabilities urged to take MCA survey

wheelchair by sea

If you have disabilities and travel on any of the ferry services, the Island MP is urging you to complete an MCA survey on accessibility.

Tuesday, 7th August, 2018 1:05pm

By The Office of Bob Seely

Hovertravel offer sincere apologies for disrupted service

New hovercraft

The Managing Director of Hovertravel has offered his sincere apologies to customers and reassures them that the company is focused on resolving the recent issues.

Friday, 27th July, 2018 11:57am

By Sally Perry

Hovertravel hit by more problems to their service (update 4)

Hovertravel - escape the festival

Hovertravel are having to carry out unplanned maintenance work to an engine to ensure they meet the stringent safety standards, switching to a shuttle service during the busiest time of the day.

Wednesday, 25th July, 2018 8:24am

By Sally Perry with 2 readers' comments

Hovertravel respond to criticism over service suspension

Hovertravel - escape the festival

The company say they put safety of passengers first and their pilots explain the reasons behind the decision to suspend the service this morning.

Friday, 6th April, 2018 12:00pm

By Sally Perry with 3 readers' comments

Hovertravel service suffering technical issues today

New hovercraft

Due to a technical problem Hovertravel will only be running a one craft service for the rest of the day. Passengers not wanting to use the rush hour shuttle service can travel on Wightlink and will be transferred by Hoverbus.

Friday, 16th March, 2018 1:01pm

By Sally Perry with 2 readers' comments

Hovertravel responds to customer demand and adds extra services

More Hovertravel services in the morning

The extra services will be added from 1st March 2018 - responding to customer demand.

Thursday, 1st February, 2018 6:48pm

By Stephen Forster with 2 readers' comments

Passenger’s account of rescue from stranded Hovercraft

rescued off the hove

Passengers were moved between two Hovercraft on Ryde Sands on Sunday after a problem with the fan belt on one of the new craft. OnTheWight has the account of one of the passengers rescued.

Sunday, 7th January, 2018 2:46pm

By Sally Perry