Residential care services on the Isle of Wight have been ranked worst in the country — again — new figures have revealed.
The Island was ranked 47 out of 47 for its residential, nursing and home care services, based on Care Quality Commission (CQC) inspection ratings.
Two-thirds rated good or outstanding
Just two-thirds of services were rated good or outstanding, with one-third requiring improvement. One service was rated inadequate.
This is compared with 92 per cent and 8 per cent respectively in Cambridgeshire, which sits at the top of the table.
Ranked worst for care home services
The Isle of Wight was ranked worst for care home services, 38th for nursing homes, 42nd for home care agencies, but fourth for supported living.
The last time the Isle of Wight was at the bottom of the table was in December 2015. Care services then climbed to fifth worst in the country, before slipping back down the table.
The Isle of Wight Council said they were disappointed by the figures.
Dr Tozer: “Adult social care services must match national proportions”
Dr Carol Tozer, director of Adult Social Care at the Isle of Wight Council, said:
“We fully accept, as does the Isle of Wight Clinical Commissioning Group and the Island’s care providers themselves, that adult social care services on the Isle of Wight must, at the very least, match the national proportions.
“The Isle of Wight has 70 services rated as good and outstanding and I pay tribute to the leadership and staff of those in meeting the standards expected by CQC – standards that each of us would also expect for loved ones from our own families.”
She said the focus over the past year had been to support and intervene with providers not demonstrating improvement.
Independent review
The council has commissioned an independent review of every service on the Isle of Wight.
The results of this review have been used to create a learning and development programme for the Island. The first cohort completed this programme at the end of March.
Dr Tozer said a new feedback process has been introduced for any professional visiting a residential or nursing home:
“This will help us pick up on soft, contemporaneous, intelligence about what is happening on a daily basis.
“I understand some people, reading the press coverage, might now be worried about the quality of care a loved one is receiving.
“I would urge people to ensure they raise any concerns with the registered manager of the service, and if they do not receive a satisfactory response to any concerns or complaints they have, they alert adult social care.”
Six yet to be inspected
The CQC has inspected 105 of the Island’s 111 care services. Six newly-registered care services have yet to be inspected.
The league tables were compiled by Trusted Care, an online care directory.
Article edit
11.20 3/5/19 – Comment from the IWC added
This article is from the BBC’s LDRS (Local Democracy Reporter Service) scheme, which OnTheWight is taking part in. Some additions by OnTheWight. Ed
Image: funfilledgeorgie under CC BY 2.0
