Godshill Post Office

Resolution reached: Isle of Wight Post Office Services secure future amidst financial dispute

A financial dispute that previously cast a long shadow over four Isle of Wight post office services has now been satisfactorily resolved.

The contention arose from alleged financial shortfalls flagged by the Post Office Horizon IT system, a situation that jeopardised the future of the Godshill Village Shop Post Office and outreach services located in Brading, Totland, and Wootton.

Striking similarities to previous issues
This complicated situation bore striking similarities to prior issues encountered by sub postmasters, particularly concerning discrepancies in transactions, accounting, and stocktaking procedures managed through the Horizon IT system.

However, the potential crisis has now been successfully averted.

A fresh chapter of collaboration
Island Community Ventures, the commercial division of Community Action Isle of Wight charity, and Post Office Ltd have mutually agreed to commence a fresh chapter of collaboration, unburdened by past disagreements.

Mike Bulpitt, the director of Island Community Ventures and CEO of the parent charity Community Action Isle of Wight, commented on the outcome.

He expressed relief at the conclusion of a period of uncertainty, stating,

“This has been a worrying time and I’m very glad that we can now work to maintain these vital community services knowing that Post Office Ltd are supportive of our efforts.”

A promising new opportunity
What initially appeared as a significant challenge has been transformed into a promising new opportunity for the local community, with the full support of the involved parties.


Image: Godshill Village Stores, which houses a Post Office