An action plan to tackle the Isle of Wight’s adult social care crisis is underway, after the Isle of Wight Council was told its service ‘requires improvement’.
Laura Gaudion, director of adult social care and housing needs, updated councillors on Thursday (25th June 2026) after a Care Quality Commission (CQC) inspection scored County Hall’s adult social care at 62 per cent, with 63 per cent required for an overall ‘good’ rating.
CQC scores County Hall below ‘good’ threshold”
She said the drafting of the action plan is ‘well underway’ – based on the CQC’s recommendations as well as the gaps and development opportunities in services which the watchdog highlighted.
Safeguarding praised, but shortfalls found elsewhere
The CQC report praised the Island’s safeguarding arrangements, finding a ‘good standard’ of safe systems, pathways and transitions, and highlighting an effective multi-agency Safeguarding Adults Board.
But across three of its four main themes – assessing needs, supporting people to lead healthier lives, and equity in experience and outcomes – County Hall was rated two out of four, showing ‘some shortfalls’.
Action plan due for adoption next meeting
Ms Gaudion told the adult social care, public health and housing needs committee,
“We’re well underway in terms of drafting our action plan. The action plan is based on the recommendations from the CQC and the gaps and development opportunities in our services that they highlighted.
“It’s my intention that that will come to this committee for a formal adoption at your next meeting and we will circulate the action plan ahead of that meeting to all committee members so you have the opportunity to review it and ask any questions in advance but also to help us shape that action plan.
“I am committed to being open and transparent in terms of our response to the CQC report. The CQC will come back and it’s important to me that I can demonstrate that progress is being made.”
Committee to track progress
She added that some of the actions identified in the plan will have updates for the committee in terms of how they have been progressed so far.
This article is from the BBC’s LDRS (Local Democracy Reporter Service) scheme, which News OnTheWight is taking part in. Some alterations and additions may have been made by OnTheWight. Ed
