care worker in PPE standing in a garden with blue sky behind

Isle of Wight council seeks public input on critical home support service: Make your voice heard

Island residents can help shape the future of a lifeline service supporting people to live independently in their own homes by taking part in a new consultation.  

Wightcare is a critical service provided by the Isle of Wight Council used by hundreds of Island residents every month.

It provides vital support to those who need help due to age, disability, isolation, illness or vulnerability with care technology solutions and 24-hour call out services.

Packages of service provided being reviewed
The service, which currently offers community alarms, Telecare and Telecheck services to enable people to live more independently in their own homes, is reviewing the packages of service provided.

As part of this work, the team is asking people who use the service and anyone who has an interest in its future about how well Wightcare meets their needs.

Love: We truly value your comments, concerns and suggestions
Cllr Karl Love, Cabinet member for adult social care and public health, said,

“We are asking people to complete a short, but important questionnaire to support the ongoing development of the service. 

“We are interested to hear from people who currently access the service, their friends and family members or those who may need the service in the future. We truly value your comments, concerns and suggestions.”

Take part
The survey will be sent to current customers and can also be accessed online. Paper copies of the survey are also available from council libraries.

The consultation will close on 18th May 2023 and more information about the consultation and the Wightcare service is available online.


News shared by Isle of Wight council press office, in their own words. Ed

Image: Luke Jones under CC BY 2.0