Hovertravel

The MP says he's pleased the operators are taking responsibility for incidents seriously and that they understand passengers’ frustrations and anger over what's happened over last few months.

On the day Hovertravel announce their new half hour commuter timetable , OnTheWight sits down with the boss of company, Neil Chapman, to discuss what has led to it.

The HoverCare card, as well as acting as identification for discounted HoverCare for on-going travel, can also show that the holder has reduced mobility, autism, dementia, reduced vision or impaired hearing. OnTheWight has details of how to apply for yours.

Due to an ongoing technical issue, Hovertravel customers are having to rely on Wightlink to cross the Solent this morning.

Hovertravel have had to revert to a revised timetable for the next few weeks as a fault on the Solent Flyer is repaired. There are a number of cancellations to the timetable.

This major new scheme has been launched offering discounted cross-Solent travel for Island families and some residents on low incomes.

The Managing Director of Hovertravel has offered his sincere apologies to customers and reassures them that the company is focused on resolving the recent issues.

Hovertravel are having to carry out unplanned maintenance work to an engine to ensure they meet the stringent safety standards, switching to a shuttle service during the busiest time of the day.

The company say they put safety of passengers first and their pilots explain the reasons behind the decision to suspend the service this morning.

Due to a technical problem Hovertravel will only be running a one craft service for the rest of the day. Passengers not wanting to use the rush hour shuttle service can travel on Wightlink and will be transferred by Hoverbus.

The extra services will be added from 1st March 2018 - responding to customer demand.