Confusion over what happens with Council Tax during Coronavirus outbreak cleared up

There has been some confusion in the community as to what happens about council tax during the Coronavirus outbreak. Details within should help clear that up

monopoly and cash

The Isle of Wight council say there have been misunderstandings in the community regarding payments for Council Tax during the Coronavirus outbreak

They have shared helpful responses to some frequently asked questions (FAQs) regarding Council Tax for those who are unsure about the situation. Council tax makes up 56 per cent of the council’s budget.

Does Council Tax still have to be paid at this time?

Yes, you should continue to pay as normal from 1st April.

There has been no announcement from the government that Council Tax payments have been frozen. The Isle of Wight Council understands that many people are impacted as a result of businesses closing and household income reducing at this very difficult time.

What can I do if I cannot afford to pay my instalments?

If you cannot afford to pay your April instalment as a result of the Coronavirus outbreak you can request your instalments are extended into February and March. This option will extend your payments and does not reduce the total amount to be paid.

If you have difficulties meeting your instalments and extending your instalments, as detailed above, will not assist in meeting your payments please send a message detailing your situation. Each enquiry will be considered individually.

Can I get a help to pay my Council Tax?

You may be entitled to help with Council Tax via the Local Council Tax Support Scheme. 

Visit the Website for more information.

What if I am unable to leave the house to pay?

If you usually make payments at a pay point or a post office you can pay by one of the following methods listed on the Website.

The IWC request in these difficult times you help support their ability to respond to this crisis and contact them online or use the self-service options available in the first instance.

Find out more
See the Isle of Wight council’s Website for any future changes to the current position regarding Council Tax payments and for the relevant links to setting up direct debits etc.

Government Covid-19 guidance: Stay home and stay safe
Wash your hands thoroughly and frequently (video tips).

Social distancing
It is recommended that you maintain at least a two metre gap (about 6.5ft) from people who are not from your household.

Seeking advice
Use the NHS 111 online coronavirus service that can tell if you need medical help and advise you what to do.

Source: FAQ info sourced from Council’s Website.

Image: TaxRebate under CC BY 2.0

Tuesday, 7th April, 2020 9:19am



Filed under: Island-wide, Isle of Wight Council, Isle of Wight News, Top story

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18 Comments on "Confusion over what happens with Council Tax during Coronavirus outbreak cleared up"

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This makes for interesting reading if you get council tax support no mention of it on the council website though. “The Government’s strong expectation is that billing authorities will provide all recipients of working age local council tax support (‘LCTS’) during the financial year 2020-21 with a further reduction in their annual council tax bill of £150, using their discretionary powers to reduce the liability of council… Read more »

We have a home on Merseyside and one on the island. We don’t think of either as a “second home” but we pay full council tax on both ( to be fair the houses are similar, but we pay less on Merseyside and get more for our money).
But the discount for second homes, to the best of my knowledge, was stopped years ago.


Hope you’re in Merseyside now and NOT HERE!


Looks like you’re here then in your second home.


If you are on a low income, lost your job and in rented accommodation I really don’t think paying Council Tax will be anywhere near the top of your agenda.

Perhaps the IWCouncil ought to make second home owners, with holiday properties on the island, make a contribution?

Rhos yr Alarch

It would have been better to have paid before 1st April I think? I just hope my payment has been recorded properly against my name. This was not done in 2015, and I had an unpleasantly-worded reminder notice. Luckily I had a record of having paid….


The Government have shut down your business that you run or work for and they still want blood from a stone.

Clearly the Council and employee’s costs are down. Heating reduced Subsidised canteen closed Travel to work costs removed Household Waste Recycling Centres closed Staff furloughed? To name but a few. (please do add to the list) When can we expect this to be fed back to us in the form of Council Tax reductions? Fortunately, central Government have allowed me a three month break from paying my… Read more »