Courtesy water bottles

Precautionary measures taken by Southern Water for Ventnor residents ahead of network maintenance

Southern Water have this morning (Saturday) delivered courtesy water bottles to residents in Ventnor, in advance of possible loss of service, whilst they bring the water supply back to residents in the New Forest area.

A spokesperson for the water company explained,

“It is possible that around 4,600 customers on the Isle of Wight, in the Ventnor area, may experience a temporary drop in pressure, or intermittent loss of supply, while this process is carried out.

“This is because of the way our network is configured in Hampshire and on the Island, as water is moved around the network and our system is re-pressurised and re-charged.

“All customers in the impacted area in Ventnor are receiving bottled water deliveries as a precaution.”

Work must be done carefully and slowly
They went on to say,   

“We are experiencing further adverse weather today, but our plans are working at present.

“This must be done carefully and slowly to prevent bursts, airlocks and discoloured water and takes at least 24 hours to get back to normal.  

“We are also delivering bottled water to our priority services customers.” 

Water tankers are also being used in Ventnor to support the network.

Follow the updates on the SW website.