Two Hovertravel passengers banned after refusing to wear face coverings and becoming abusive

The Captain had to stop the hovercraft during the crossing to re-iterate the regulations, but was forced to escalate the process by involving the police

Stop sign halt stay away:

Police were called to talk to two verbally abusive passengers refusing to wear face coverings onboard Hovertravel’s 5.30pm flight from Southsea last Friday.

From 15th June, face coverings have become mandatory on all means of public transport in the fight against the spread of Coronavirus (Covid-19).

Hovertravel say their staff have engaged with these customers on a number of previous occasions, explaining the reasons why, and encouraging the use of, face coverings.

Hover stopped during crossing
On Friday evening the Captain stopped the hovercraft during the crossing to re-iterate the regulations, but was forced to escalate the process by involving the police to enforce compliance.

The customers became verbally abusive and so Hovertravel followed its zero-tolerance policy to any abusive behaviour by cancelling both customers’ travel cards.

The two individuals will no longer be permitted to travel with Hovertravel.

Image: marfis75 under CC BY 2.0

Monday, 29th June, 2020 2:18pm

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Filed under: Hover, Isle of Wight News, Ryde, Isle of Wight, Top story

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6 Comments on "Two Hovertravel passengers banned after refusing to wear face coverings and becoming abusive"

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samsson

WELL DONE.Abuse of safety(common sense)regulations is like sticking up two fingers to ALL NHS staff.

njb249

I caught the 08:15 Hovercraft from Ryde last Friday to go to the QA hospital.
Two men boarded without masks. They sat next to each other and proceeded to have an animated conversation most of the flight. No crew member challenged them, it makes me think that lip service is being paid to the Government instructions.

Benny C

And did you do anything to alert staff? No. Well, you get what you wish for. Armchair moaning is easy. Helping folks, doing the right thing, requires thoughtfulness and courage.

Angela Hewitt

After having to deal with aggressive passengers I would advise my staff not to get embroiled in another incident. The on board CCTV should image the offenders (hopefully onboard CCTV exist), they have evidence of ticket purchase and address send both to police and issue the fine.

njb249

As I was on my way for a medical procedure the last thing I wanted was stress due to a confrontation.

Rhos yr Alarch

Thank goodness I saw njb249’s comment – for a few moments then I thought it would be safe to go on the hovercraft…